Privacy policy

SAT No. 5 EL CIERZO, in compliance with the General Data Protection Regulation (GDPR 2016/679) and Spain’s Organic Law on Personal Data Protection and the guarantee of digital rights (LO 3/2018), informs users of the website https://arbara.es/:

1. Who is the data controller?

SAT Nº 5 EL CIERZO, Tax ID (CIF) F50068980, with address for notifications at c/ Maestro Estremiana, no. 1, 50006 Zaragoza.
You can contact us by telephone at 976 251 716 or by email at arbara@arbara.es.

2. For what purpose do we collect your data and what is the legal basis for processing it?

CUSTOMERS’ PERSONAL DATA

  • Purpose: To prepare quotations for requested services.
    Legal basis: Performance of pre-contractual measures at the request of the data subject (quotations).

  • Purpose: Provision of the requested services.
    Legal basis: Performance of a contract.

  • Purpose: Internal customer–company management.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

  • Purpose: Administrative management of our company.
    Legal basis: Performance of a contract.

  • Purpose: Invoicing of the requested services, where applicable.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

SUPPLIERS’ PERSONAL DATA

  • Purpose: Management of the service provided and/or the supply of products.
    Legal basis: Performance of a contract.

  • Purpose: Internal supplier–company management.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

  • Purpose: Administrative management of our company.
    Legal basis: Performance of a contract.

  • Purpose: Payment for services rendered, where applicable.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

PERSONAL DATA COLLECTED ON OUR WEBSITE

In addition, personal data are collected on this website through different forms. The data requested in each form are those necessary for the purpose for which they are collected. Processing purposes are as follows:

CONTACT FORM:

  • Purpose: To respond to queries and send the user the information requested via the email or telephone indicated in the form.

  • Legal basis: The user’s consent.

PURCHASE FORM:

  • Purpose: To process the purchase made by the user.
    Legal basis: Performance of a contract.

  • Purpose: Internal customer–company management.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

  • Purpose: Administrative management of our company.
    Legal basis: Performance of a contract.

  • Purpose: Invoicing of the requested services, where applicable.
    Legal basis: SAT Nº 5 EL CIERZO’s legal obligation to comply with its tax and fiscal duties.

USER ACCOUNT FORM:

  • Purpose: When you log in with your shop account or enter your email address, you will receive a code to access your private profile where you can purchase and view your order history, etc.

  • Legal basis: Consent.

EMAIL:

  • Purpose: If the user contacts us via the email published on this website, their data will be processed to answer their queries and send the requested information to the email from which the query was received.

  • Legal basis: Our company’s legitimate interest in responding to communications received.

3. What categories of data do we process?

The data collected, by way of example and not limitation, fall within the category of identifying data, such as: first and last name, telephone, postal address, company, email address; and economic/financial data, such as bank details.

4. How long do we keep your data?

CUSTOMERS’ AND SUPPLIERS’ PERSONAL DATA

The personal data provided will be kept while the business relationship continues or until the user requests their deletion. Once the business relationship has ended, the data will be kept as long as necessary to comply with legal obligations. Once liabilities arising from such legal obligations have expired, your data will be deleted.

PERSONAL DATA FROM WEBSITE FORMS

Data collected through the forms on our website will be kept as long as necessary to fulfill the purpose for which they were collected or until the user requests their deletion.

If you make a purchase on our website, the personal data provided will be kept while the business relationship continues or until the user requests their deletion. Once the business relationship has ended, the data will be kept as long as necessary to comply with legal obligations. Once liabilities arising from such legal obligations have expired, your data will be deleted.

5. Do we create profiles with your data?

No automated decisions will be made, nor will profiles be created.

6. To whom do we disclose your data?

No data disclosures are envisaged except those authorized by tax, commercial, and telecommunications legislation, and in cases where a judicial authority requires it.

SAT Nº 5 EL CIERZO may share personal data with external companies that provide services to SAT Nº 5 EL CIERZO. With all such companies, a confidentiality agreement is signed to ensure the use of personal data in accordance with current data-protection regulations. By way of example and without limitation, these companies may include:

  • Tax and accounting advisory firms.

  • IT companies.

In addition, SAT Nº 5 EL CIERZO may share personal data with external companies that act as controllers for the correct development of the activity. By way of example and without limitation, these companies may include:

  • Transport companies.

7. Which third parties provide services on this website?

For this website we use the following service providers:

  • Hosting: Secure protocols are used so data communications are carried out over an encrypted channel.

  • Web: Our website and online store are developed with Shopify. You can consult their privacy policy at https://www.shopify.com/legal/privacy.

8. What rights do you have and how can you exercise them?

Users have the right to access their personal data, to request the rectification of inaccurate data, and to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, users may also request the restriction of processing, in which case the data will only be kept for the exercise or defense of claims, as well as request the portability of their data. For reasons related to their particular situation, users may object to processing, and SAT Nº 5 EL CIERZO will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible claims. The requester may withdraw consent at any time.
You can exercise your rights by emailing arbara@arbara.es or at our offices at c/ Maestro Estremiana, no. 1, duly proving your identity and indicating which right you wish to exercise. You may also file a complaint with the Spanish Data Protection Agency.

9. What security measures have we implemented?

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organizational measures to ensure the security of personal data and to prevent their alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, pursuant to Article 32 of GDPR (EU) 679/2016.

10. How do our social networks work?

Through our social networks you can share our content or leave comments, photos, or videos, provided they are of interest to the community.

Our social networks are constantly monitored to address your questions and comments as quickly as possible.

We want it to be a space everyone enjoys, so it’s important we all respect some rules of coexistence:

  • You are responsible for the content you publish; do not violate any rights, laws, or regulations.

  • Mind your wording and tone; avoid publishing any abusive, defamatory, or obscene information.

  • Respect the right to privacy; do not make unlawful, offensive, or discriminatory comments about third parties.

  • Avoid fraudulent or misleading comments or those that may cause error.

  • We do not allow spam, commercial, or advertising messages; we do not want repetitive messages.

  • We will not engage with profiles we may consider to be fake.

Please note that content posted by followers on our pages does not necessarily reflect our company’s point of view.

If your comments do not comply with these “house rules,” they may be deleted, hidden, or blocked. Anyone who posts unauthorized content will be blocked from the community.

We reserve the right to modify these rules at any time and without prior notice.